Privacy Policy

Welcome to Royal Theme. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://royal-theme.com, and how we communicate with you during a purchase inquiry.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site. By accessing our website, you consent to the practices described herein.

We may collect the following types of personal information:

• Identity Data: First name, last name, or username when you contact us.
• Contact Data: Email address and WhatsApp number for purchase inquiries.
• Technical Data: IP address, browser type and version, time zone, operating system, and device information collected automatically when you browse our site.
• Usage Data: Information about how you use our website, including pages visited, time spent, and links clicked.
• Transaction Data: Details about template purchases made through our contact channels (WhatsApp or email), including template name and agreed price.

We do not collect payment card details. All financial transactions are handled directly by payment methods agreed upon between buyer and seller, outside this website.

We collect data through the following methods:

• Direct Interactions: When you contact us via email or WhatsApp to inquire about or purchase a template, you provide us with identity and contact data.
• Automated Technologies: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns using cookies and similar tracking tools.
• Third Parties: We may receive analytics data from providers such as Google Analytics to help us improve our platform.

We only use your personal data when the law allows us to. We use it in the following circumstances:

• To respond to your inquiry and process a template purchase.
• To send you the purchased template files and documentation.
• To communicate post-purchase support or updates relevant to your purchase.
• To improve and optimize our website and user experience.
• To comply with legal obligations.

We will never sell your personal data to third parties, nor will we use it for unsolicited marketing without your explicit consent.

We do not share your personal data with third parties except in the following limited circumstances:

• Service Providers: Trusted vendors who assist us in operating our website (hosting, analytics) subject to strict data confidentiality agreements.
• Legal Compliance: When required by law, court order, or governmental authority.
• Business Transfer: In the event of a merger, acquisition, or asset sale, your data may be transferred to the successor entity.

Our website uses cookies — small data files placed on your device — to enhance your browsing experience. Types of cookies we use:

• Strictly Necessary Cookies: Required for the website to function properly. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our site by collecting anonymous data.
• Preference Cookies: Remember your settings and choices (e.g., dismissing the promo banner).

You can control cookie preferences through your browser settings. For full details, see our Cookie Policy.

We have implemented appropriate technical and organisational security measures to protect your personal data from accidental loss, unauthorised access, alteration, or disclosure. Access to your personal data is restricted to those with a legitimate business need to know. However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Inquiry data is typically retained for 12 months after the last communication. Purchase records may be retained for up to 7 years for legal and accounting purposes. You may request earlier deletion by contacting us (see Section 9).

Depending on your location and applicable law, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data where there is no compelling reason to retain it.
• Restriction: Request we limit how we use your data in certain circumstances.
• Objection: Object to our processing of your personal data.
• Portability: Request transfer of your data to you or a third party.

To exercise any of these rights, contact us at contact@royal-theme.com. We will respond within 30 days.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of the website after any changes constitutes your acceptance of the revised policy.